TERMS & CONDITIONS
I accept Paypal, Credit Cards and cash for local purchases when arranged with me prior to purchase.
To pay via Paypal you do not need to already have a Paypal account, you can sign in as a guest. You can pay via Paypal by credit card, debit card or e cheque.
Instructions are provided on checkout.
All items are posted within 3-5 days of receipt of payment excluding Sundays and public holidays. Wherever possible, I will endevour to send out items as quickly as possible.
For bespoke/custom orders, I willgive you a time frame on delivery once the order is agreed as each item can vary in the time it takes to make.
UK orders are shipped by 2nd class Royal Mail, if the value is over £20 it will be recorded delivery which usually takes approximately 3 working days.
International/non-UK orders are shipped by Royal Mail standard air mail unless the value is in excess of £30 in which case it will be sent by Royal Mail international tracked.
Buyers are responsible for all customs duties and taxes incurred by their particular country.
If you require an alternative postage option, please get in touch with me via the contact page for a quote.
REFUNDS AND EXCHANGES
In the unlikely event that you are unhappy with your purchase, you are eligible for a full refund (shipping cost not included) once you have returned the item unworn and undamaged. Under EU regulations, you have 14 days from receiving the goods to request a refund.
When the item you have bought has been lost or damaged in the post, please get in touch and let me know if you would prefer a refund or a replacement item, please note that the majority of the items I list are one of a kind and so it would be a like for like replacement.
Please note that bespoke or custom orders are no-returnable.
ADDITIONAL POLICIES AND FAQs
If you would like me to make something to your requirements or if you would like one of the items listed in a different size, please get in touch and I will do my best to accomodate your request.